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Oasis Camping : terms & conditions
Pembs Camping Ltd trading as Oasis Camping will hereinafter be referred
to as the Company.
All campers should in ADVANCE of making their booking satisfy themselves
that our site suits their needs, viz; touring caravans use pub stopover carpark
bordering the main road behind a large hedge, motorhomes may use the camp
site if they have a tent too. The camping field is a plateau 35ft above the
main services building and entrance, the path to the services (bar, breakfast
room, laundry etc) is via an approximate 1 in 6 gradient (for 30 ft), average
1:10. There are duplicate showers and toilets at field level and at complex
below. The camping field is 50% flat the remainder varies up to 1:30 gradient.
A Non-refundable holding deposit (if more than 14 days before arrival)
will be taken upon booking via the online booking system, or by telephone
with a card payment. Receipt confirmation will be issued to you by email only.
Cancellation Policy. Bookings with a total cost of £50 or less are paid
in full on booking. This amount, and deposits, are non-refundable. All balances
are emailed 10 days before arrival and should be paid within 5 days after
which we reserve the right to cancel. Bookings with a total cost of more than
£50 and with all balances paid up to date and in full the following conditions
apply; In the event of cancellation we can only offer an alternative dates.
If however the booking can be resold a refund is issued minus the deposit
and a £25.00 administration fee. (We recommend that you take out holiday insurance
to cover this and any other risks such as bad weather).
At off-peak times*2 some services are reduced*3 this
may include bar opening hours, secondary toilets, food service and manned
reception.
The company is not liable for refunds or expenses you incur in the event
they are prevented from fulfilling your Booking as a result of circumstances
beyond their control. Such circumstances shall include (but not be limited
to) war, terrorism, riots or civil unrest, industrial action, flooding, natural
disaster, epidemics, health risks or such similar events ("Force Majeure")
Electric Hook Ups (EHU) use standard outdoor camping trip protected round
pin sockets of 5 amp capacity and are user resetable.
Vehicles : Works or commercial vans are only accepted at our discretion,
if you are using any type of commercial vehicle or with trade insignia you
will need to email an image and receive our agreement BEFORE booking. Ignoring
this condition will invalidate your reservation with total forfeiture.
On site rules
• CheckIn is between 2pm and 11pm on the day of arrival. Late arrivals need
to be pre-arranged by calling 01834 790001.
• CheckOut NO LATER than 11.00am on day of departure. New 2024: ½
day extensions until 6pm - only available on day of departure, can not be
advanced booked.
• CLEAN PITCH policy - £10 refundable deposit per camping unit is
required payable on arrival to cover behaviour, pitch cleanliness, refuse
disposal*1. When leaving please take refuse to the skip as marked
on site the map and ensure all tent pegs are removed from the ground and items
cleared, that no holes are dug in the field or fires lit ON THE GRASS, a (limited
number of fire cradles are available). Kitchen equipment and utensils can
be washed in the utility sinks. Any tents/mattresses/BBQ/chairs/equipment
dumped in our refuse skip will void your refund.
.Large groups or single sex parties need to write in advance of booking
for our agreement which may include extra terms this may be but not limited
to £10 per person refundable bond. Any bond will not be returned in
cash on the day but sent to you 24 hours after departure via your chosen method
of payment and only to the person with whom the booking was made. Ignoring,
or disputing this condition on arrival, will your void your reservation.
• Do not leave dogs on their own when you are away. Dog numbers are limited
and an additional charge is made for them. If we find a dog has not been declared
you will be asked to leave WITHOUT refund. Additionally, most versions are
tolerated except dangerous types, please let us know when booking if you think
yours could be. We also request that any dogs are kept on a lead at all times
and that any dog foul is disposed of immediately in the skip.
• You are requested to adhere to a quiet policy after 11pm when amplified
music and musical instruments must stop. In the interests of safety NO motor
vehicles are allowed to enter the camping field between 22:30hrs and 07:00hrs,
during these times the lower carpark is the available alternative.
• Please drive sensibly / slowly. Strictly no one without a full drivers
license is allowed to drive on this site.
• Practised campers will be equipped with a torch/phone, appropriate clothing
for british summers and footwear. The campsite is well drained with gravel
paths so mud will not be a problem.
all areas are covered by ico licensed cctv.
Season 2024
Open
March 27th 2024.
Main
toilets have hands free basin taps and hot air hand dryers.
Auxiliary
toilets (original night club) are available to ease numbers at busy times.
In the
event the campsite is closed by order of the local Authority your part &
unused bookings can be used within one year during a 'like time'. No refunds
will be issued.